Exchange & Replacement Policy

Our Policy

Conditions to be eligible for Replacement Policy:

Navarya Gems & Crystals offers a very simple 7 Days Replacements policy.



  • Item(s) must be in their original, unused condition.
  • Replacement for items are subject to inspection and checking by the Navarya Gems & Crystals team.
  • Damages due to neglect, improper usage will not be included under our Replacement Policy
  • Product should be accompanied with Original Product Certificate and Original/Copy of Invoice, packaging, documentation, lab certificates, discount coupons, etc

Important Notes

  • Shipping charges and duties should be paid additional for replacement order.
  • Return shipment will be at customer’s cost
  • Any additional lab certificate that may have been ordered apart from the free along with the products, shall be ordered again for replaced product.